Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
Blog
Field Insider: Gaining interest in your work order
There are many ways to strengthen your standing on the Field Nation platform and attract the technicians you need during peak season and throughout the year. Here are four practical tips for maximizing interest in your published work orders on the platform.
BlogWhite Paper
Win on cost. Win on quality. Win in 2023.
Reliance on traditional labor models has left field service leaders in a precarious position when considering cost versus quality. Luckily, there is another option to add to their toolbelt: on-demand labor.
White PaperBlog
Quiet quitting in field services: Why you need to reconsider the type of work you’re assigning to your most valuable employees
You may have read about the newest buzzword in the post-pandemic world of talent: Quiet Quitting. Learn how this phenomenon has unique relevance to field service delivery, and how on-demand labor can mitigate the risk of losing your best people.
BlogBlog
Three IoT trends that will shape retail technology in 2023
IoT (short for "Internet of Things") technology connects everyday objects and produces invaluable data about how we interact with household appliances, industrial tools, consumer interfaces, and more. Learn more about the three biggest trends in IoT.
BlogBlog
Stories from the Field: Scott Porter
"Working through Field Nation helps me stay up-to-date on the latest technology. It gives me field experience with new tech, which I can bring back to the classroom and help my students get the full picture in terms of the skills they’ll need to be successful"
BlogBlog
Misclassification and regulatory changes on the state level (and what they mean for service companies)
Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about this test, the states passing new legislation, and what your service company can do to avoid misclassification.
BlogPodcast
A firsthand perspective of the field service contract workforce: An interview with Tamika Fields
Recently, Tamika Fields (an independent IT technician who contracts work through the Field Nation platform) sat down with Sarah Nicastro on her "Future of Field Service" podcast to discuss being independent, what could make W2 roles more appealing to talent, and how companies can make their relationships with contract workers most effective to ensure positive customer experience.
PodcastProfile
Faces of Field Nation: Nahian Akib
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet Nahian Akib, HR Generalist, who values Field Nation's inclusivity and transparency.
ProfileInfographic
3 ways to manage rising field service costs
The price of everything has risen, and higher costs are eating into your field service profit margins. Lessen the pain by taking action to combat rising costs.
InfographicWebinar
Field Service Trends and 2023 Predictions
Whether your business is trying to scale or cut back on costs, there is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.
WebinarBlog
How (and why) field service leaders should leverage on-demand labor
Current market conditions put field service leaders in a bind. They need to watch costs with unprecedented care to keep their margins from disappearing. At the same time, they need to provide a quality service experience to stay competitive. By leveraging trusted on-demand technicians, field service companies can reduce costs, expand their coverage, and ensure the quality of service that keeps their clients coming back with new work.
Blog
What is California Assembly Bill 2257?
Assembly Bill 2257 (formerly AB5) is an updated piece of legislation restricting the classification of an independent contractor in the state of California to those individuals able to meet all three requirements of an “ABC” test. Learn more about this legislation and how service organizations (in California and elsewhere) can reassess their best practices related to worker classification.
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