Field service leaders face constant pressure: tighter SLAs, rising customer expectations, and pressure to do more with less. Service teams need better ways to manage complexity and drive results. That’s where Field Nation is headed in 2026.

Every product investment we’re making this year ladders up to a clear goal: enabling better outcomes with less effort—at the right price. We’re focused on three key areas to bring that vision to life:

1. Strengthening the core

Helping you confidently connect with skilled technicians and achieve predictable outcomes at the right price.

We’re doubling down on the features and capabilities that help you confidently find the right technicians, every time. That means:

• Provider quality: We’re helping you increase confidence in positive on-site outcomes, reducing the uncertainty of working with new technicians, and improving access to reliable, highly rated independent professionals across the country.
• Buyer analytics: Our upgraded analytics suite will give you deeper visibility across your programs, helping you spot trends, catch issues early, and course-correct before performance slips.
• Automation: We’re reducing manual coordination efforts across the work order lifecycle so your team can focus on what matters most and what drives the most impact.

2. Technology foundations

A fast, reliable platform designed to seamlessly integrate with your existing systems

Managing and scaling your programs shouldn’t come with unnecessary friction. Our platform investments will improve how you connect, onboard, and manage work at scale:

• Integrations: We’re enhancing API capabilities and expanding integrations with key systems to reduce duplicate entry and speed up onboarding.
• Platform infrastructure: Expect improved responsiveness during high-volume or time-sensitive workflows. A more intuitive user experience will also reduce training time and ease change management for your teams.

3. New service offerings

Enabling you to support more of your work types and evolving needs, at scale

Service needs are shifting, and so are we. We’re expanding the types of work the Field Nation marketplace can support, so you can do more with the same trusted network of skilled independent technicians.

• Break/fix management: We’re introducing purpose-built tools to help you manage high-frequency, repeatable work across multiple locations with less effort.
• AV services: We’re building capabilities that make it easier to find and manage qualified technicians for audio/visual installs, maintenance, and upgrades. 
• Simple IT project quoting: We’re adding tools to help streamline planning, communication, and execution with service companies for IT projects.
• Long-Term Engagements (temporary W2 support): The markeptlace helps you staff multi-month or recurring work with temporary W2 technicians—selected using proven, on-the-job performance data and onboarded through a trusted Employer of Record that handles hiring, payroll, tax paperwork, and benefits.

What this means for you: better results, less effort

Each of these investment areas is designed to help field service leaders like you accomplish more with the trusted independent technicians already using the Field Nation marketplace, whether that means faster execution, more reliable outcomes, or greater flexibility in how you deliver service.

Whether you’re scaling nationwide coverage, building a specialized network, or simply making life easier for your dispatchers, Field Nation is evolving to support your success with the infrastructure, tools, and workflows you need.

Our team is committed to ensuring that every investment we make drives measurable value for your business. Because at the end of the day, better outcomes, for less effort and cost is what it’s all about.

FAQs: Have questions? We have answers

Q: What kind of technician quality improvements can I expect in 2026?
A: New features will give you greater visibility into technician qualifications and performance—especially when working with new technicians. Expect smarter quality signals and tools to help you confidently select providers for on-site success.

Q: How will automation help my team save time?
A: New automation tools will reduce manual back-and-forth in the work order lifecycle, giving your team more time to focus on strategic tasks.

Q: Are these updates available now or rolling out over time?
A: Some features are already live or in pilot. Others will roll out throughout 2026. Watch our “What’s New” page and Field Nation in-platform announcements for launch updates.

Q: What types of integrations are being added?
A: We’re expanding API capabilities and building deeper connections with leading field service management tools to reduce system friction.

Looking ahead: let’s build smarter outcomes, together

The future of field service is flexible, fast, and focused on outcomes. That’s the future we’re building- so you can scale smarter, move faster, and deliver more for your customers. Explore what’s new at Field Nation.