7 Field Service Predictions to Increase Revenue and CX in 2023
January 6, 2023
January 6, 2023
Pricing fluctuations, supply chain disruptions, the continuing labor crisis––these volatile market conditions are creating unprecedented uncertainty in the field service industry as we begin the new year. Service leaders want to know what lies ahead, especially at a time when customer experience is paramount.
Join us as we discuss how 2022 trends provided a roadmap for what to expect in 2023 so you can stay ahead of the competition when it comes to exceeding the service expectations of your customers.
TOP TAKEAWAYS
ABOUT THE SPEAKER
Wael Mohammed has been in the IT services industry for more than 27 years. He has held leadership roles in startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Strategy at Field Nation and oversees product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.
RECOMMENDED RESOURCES
Blog
As technology advances and business needs evolve, the audio-visual (AV) industry is experiencing rapid growth. For field service companies, staying ahead of industry trends is crucial for maintaining a competitive edge and meeting customer demands. Here are four key AV trends to watch.
BlogBlog
With the economy in constant flux, new field service challenges and opportunities are always emerging. However, the industry remains resilient, with tailwinds from strong retail store openings and technological advancements as organizations invest and grow in focused areas. Now more than ever, businesses need proactive, targeted strategies to thrive in this environment.
BlogBlog
Learn 9 top strategies for effective break-fix projects on the Field Nation marketplace with proven tips from a field service leader.
Blog