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A technician’s guide to IoT infrastructure installation

What is the Internet of Things (IoT)?

The Internet of Things (IoT) refers to a network of interconnected devices and sensors used in various personal and commercial applications. These devices, equipped with electronics, software, and connectivity, enable businesses to automate processes, monitor and control operations, and gather insightful data.


What is the role of IoT in field services?

IoT in field services is about leveraging technology to gain real-time insights, improve operational efficiency, enhance customer satisfaction, and open up new avenues for business growth and innovation. IoT offers a new dimension of efficiency, intelligence, and customer satisfaction in service delivery across many industries, including:

  • Retail: Retail IoT technology might include smart inventory management systems and customer tracking for personalized shopping experiences.
  • Healthcare: The Internet of Medical Things (IoMT) is used for patient monitoring systems and efficient management of medical equipment.
  • Warehouse: The Industrial Internet of Things (IIoT) utilizes IoT to optimize logistics and track assets.
  • Foodservice: Restaurants may employ IoT for automated ordering systems and energy management.

Overall, IoT in business is about leveraging technology to enhance efficiency, productivity, and customer engagement. As IoT technology continues to evolve, its role in transforming field services is likely to expand even further.


What is an IoT technician?

An IoT technician specializes in installing, maintaining, and troubleshooting Internet of Things devices and systems. In the IT field service industry, these technicians play a pivotal role in deploying IoT solutions in various commercial environments, ensuring these devices are properly integrated into existing networks and function optimally.


What projects might an IoT technician find on Field Nation?

On the Field Nation marketplace, IoT technicians can find a diverse range of projects ranging from a single IoT device installation to a complete upgrade of IoT infrastructure. Example projects include:

  • Smart shelf installation: In retail, smart shelves equipped with IoT sensors can automatically monitor inventory levels, providing real-time updates and alerts when items are low or out of stock, thereby optimizing inventory management.
  • Predictive maintenance sensors for equipment in warehouses or hospitals: The use of IoT sensors for predictive maintenance on critical equipment helps detect failures before they happen, reducing downtime and maintenance costs and improving patient care.
  • Environmental monitoring systems: Restaurants may utilize IoT-enabled smart refrigeration systems that monitor temperature and humidity in real-time, ensuring food safety and reducing spoilage.
  • Interactive digital signage: Retail stores are implementing IoT-connected digital signage that delivers targeted advertising and information to customers, enhancing the shopping experience and driving sales through personalized content and offers.


Which IoT technician skills are in demand?

Skills in high demand for IoT technicians include proficiency in network configuration, knowledge of wireless communication standards, expertise in IoT security practices, and the ability to integrate various IoT platforms and devices with existing IT infrastructure. Companies often seek proficiency in the following areas:

  • Network design: Crafting efficient and effective IoT network layouts.
  • Installation expertise: Installing and configuring IoT end devices, including sensors, readers, antennas, and other IoT hardware.
  • Troubleshooting: Identifying and resolving network issues, ensuring uninterrupted connectivity.
  • Security knowledge: Implementing robust security measures to protect IoT networks from cyber threats.
  • Integration skills: Seamlessly integrating IoT networks with other technologies, such as security systems and IoT devices.


What certifications are required for IoT technicians?

While specific certification requirements may vary, these popular certifications for IoT technicians demonstrate a technician’s expertise in IoT technologies and network management, including:

  • Certified IoT Professional (CIoTP): Covers IoT fundamentals, architecture and systems design, security, privacy, and project management.
  • CompTIA Network+: Covers essential IoT concepts and technologies.
  • Cisco CCNA: Focuses on Cisco networking solutions and technologies relevant to IoT networks.
  • BICSI technician: Specializes in structured cabling and low-voltage systems, important for IoT infrastructure.


What does the future look like for IoT in the field service industry?

The future of IoT in the field service industry is marked by significant growth and innovation. The global IoT market, including field services, is projected to expand from $544.38 billion in 2022 to an impressive $3.352.97 billion by 2030, at a compound annual growth rate of 26.1%. Specifically, the field service industry is expected to grow to $5.7 billion by 2026, with about 50% of field service management deployments incorporating IoT-connected products by 2024, a figure anticipated to rise to around 70% by 2026.

This growth is driven by the adoption of IoT devices for predictive maintenance, customer engagement, remote monitoring, and enhanced on-site service delivery and is expected to drive demand for skilled IoT technicians capable of managing complex IoT ecosystems.


What is the average pay rate for IoT technicians on the field nation marketplace?

Technicians using the Field Nation marketplace have the freedom to bid on projects that align with their expertise.

On average, qualified techs using Field Nation get access to more than 12,000 work orders per year for wireless equipment configuration, installation and troubleshooting projects. Though pay rates may vary based on the scope and location of work, the national average for wireless technicians using Field Nation is $60.37 per hour. The Field Nation marketplace offers transparency and control by making payment terms visible within a work order for technicians to review before deciding to request or accept work. Start your journey today by signing up for your free account.


Why do IoT technicians prefer contract work?

IoT technicians often prefer contract work due to the flexibility it offers in choosing projects, the opportunity to work on a variety of systems (including the latest in IoT technology), and the potential for higher earnings. Contract work offers IoT technicians a host of benefits that align with their skills and preferences:

  • Control and autonomy: Technicians can choose projects that fit their schedules and expertise.
  • Variety: Working on diverse projects hones skills and keeps work interesting.
  • Professional growth: Exposure to various projects contributes to continuous learning and growth.

Read the full research to learn more.


Why Field Nation?

Accelerate your career with Field Nation, the #1 labor marketplace for IT field service technicians. Experience the freedom to choose work that aligns with your skills and schedule, giving you the control you’ve always wanted. Whether you’re seeking to elevate your career or explore new opportunities, Field Nation empowers you to take charge of your professional journey.

Gain insights into the technician experience on Field Nation and unlock its benefits. Start your journey today by signing up for your free account.

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