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As highlighted in our recent New & Next webinar, the new Provider Match experience represents a significant update to how buyers find and assign providers. Early feedback shows companies experiencing fewer quality issues and greater efficiency in the provider selection process.
Understanding the enhanced experience (30:39)
The updated Provider Match interface gives buyers more detailed provider information with fewer clicks. The platform automatically identifies required skill combinations and surfaces providers with relevant experience. Expanded work categories allow buyers to specify up to three additional work types to cover the full scope of work when vetting providers.
Recent improvements
Enhanced features help buyers make more informed assignment decisions:
- Schedule conflict visibility allows buyers to see potential scheduling issues before routing or assigning work
- The last active filter helps identify regularly engaged providers
- Enhanced sorting options highlight providers with the most completed jobs
- A streamlined process for hiding and unhiding provider requests
- Improved access to private feedback ratings and themes
Coming enhancements
Field Nation continues to refine the Provider Match experience with upcoming improvements, including:
- Visual updates to show more providers in a single view
- More efficient multi-provider routing
- Support for custom selection rules
For more details on these updates and other product enhancements, watch the full webinar recording.
Related Content
A note about our model: Field Nation is a software company and labor marketplace that enables companies to connect with thousands of independent contractors with skills in a variety of work types. Companies are responsible for defining and posting the work, negotiating and engaging the technician, and reviewing and approving each work order. Independent contractors are responsible for entering and updating their platform profiles to advertise their skills, experience, and preferences, as well as choosing when and how they want to work and manage their business.
