From work order creation to project completion, our dedicated support teams provide you with fast and knowledgeable assistance at every step. 24/7/365 coverage, proactive resolution, and dedicated specialists are just a few ways Field Nation helps you reduce downtime, solve challenges quickly, and keep your field operations running smoothly.
Field Nation offers implementation support plans tailored to help you and your team get up and running on the platform as efficiently as possible. Implementation support:
Field Nation offers the industry’s most comprehensive risk management program designed to provide peace of mind for companies and independent technicians using the Field Nation marketplace.
For Enterprise customers, Field Nation will provide a monthly rollup of important insights and recommendations, such as how your company is performing against your engagement limits, which are configurable rules you can set with individual providers, including max hours per week, max hours before a reset period is required, and the length of the rest period.
Challenges associated with field service work or using the Field Nation platform don’t always happen between the hours of 9am and 5pm. That’s why our world-class team of support professionals is available 24/7/365 through a variety of contact methods. You can call our toll-free phone number, create a case in the platform, or live chat with an agent to get the answers you need.
"At first, we partnered with Field Nation to gain access to qualified technicians. Our relationship has evolved since then. Today we really focus on efficiency: finding and deploying quality technicians faster, more easily, and more profitably, while delivering services at a fair market price to our clients."
"Previously, we were using third-party service providers to find technicians, and we didn’t have a lot of success. The technicians we worked with often had skills and communications gaps that caused us to have to fix problems ourselves. This turned out to be very costly. We chose Field Nation because we knew we could do better,"
"We were concerned about how we were going to be able to support all of those locations across the different states. And that’s where Field Nation came in."
CUSTOMER STORIES
See how Field Nation has helped solve cost, quality and coverage challenges for our customers.
“Thanks to MarketSmart Insights, our dispatch and sales teams are well-aligned before making a sale. The tool has proven to be tremendously valuable for helping us shorten sales cycles, protect our margins, and deliver on client commitments.”
– Dispatch Capability Lead, Akkodis
“Field Nation helps us effectively communicate with and manage technicians. That’s why we run all of our work orders through the Field Nation platform, whether we use contractors or marketplace technicians.”
– CEO, Worldlink Integration Group
“The geographic coverage that the Field Nation platform provides is extremely valuable. We appreciate having multiple qualified technicians available in the same city so clients don’t have to wait if they have an urgent service need.”
– VP of Operations, IT service Provider
<strong> Specialized for on-site IT talent. </strong> Built from the ground up for field service pros, not general freelancers.:
<strong> Rigorous technician vetting. </strong> Verified experience, credentials, and reliability ensure quality results.:
<strong> Technician performance data. </strong> Transparent ratings and work history help businesses staff confidently and reduce rework.:
<strong> Flexible labor options. </strong> Access to both 1099 and W2 techs for adaptable project needs and compliance confidence.:
<strong> Nationwide coverage with local depth. </strong> Thousands of skilled professionals available wherever work happens.:
<strong> Real-time communication tools. Keep technicians and dispatchers aligned before, during, and after each job. </strong>:
<strong> Talent analytics and insights. </strong> Field Nation provides visibility into performance trends, capacity, and cost metrics.:
<strong> Onboarding and credential management. </strong> Simplified, consistent workflows to screen and onboard techs quickly.:
<strong> Retention and relationship tools. </strong> Businesses can favorite, rate, and re-engage top performers easily.:
<strong> Support for field professionals. </strong> Dedicated resources and 24/7 support empower technicians to succeed on every job.:
<strong> Specialized for on-site IT talent. </strong> Built from the ground up for field service pros, not general freelancers.:
<strong> Rigorous technician vetting. </strong> Verified experience, credentials, and reliability ensure quality results.:
<strong> Technician performance data. </strong> Transparent ratings and work history help businesses staff confidently and reduce rework.:sometimes
<strong> Flexible labor options. </strong> Access to both 1099 and W2 techs for adaptable project needs and compliance confidence.:sometimes
<strong> Nationwide coverage with local depth. </strong> Thousands of skilled professionals available wherever work happens.:
<strong> Real-time communication tools. Keep technicians and dispatchers aligned before, during, and after each job. </strong>:sometimes
<strong> Talent analytics and insights. </strong> Field Nation provides visibility into performance trends, capacity, and cost metrics.:
<strong> Onboarding and credential management. </strong> Simplified, consistent workflows to screen and onboard techs quickly.:
<strong> Retention and relationship tools. </strong> Businesses can favorite, rate, and re-engage top performers easily.:
<strong> Support for field professionals. </strong> Dedicated resources and 24/7 support empower technicians to succeed on every job.:
Specialized for on-site IT talent. Built from the ground up for field service pros, not general freelancers.
Rigorous technician vetting. Verified experience, credentials, and reliability ensure quality results.
Technician performance data. Transparent ratings and work history help businesses staff confidently and reduce rework.
sometimes
Flexible labor options. Access to both 1099 and W2 techs for adaptable project needs and compliance confidence.
sometimes
Nationwide coverage with local depth. Thousands of skilled professionals available wherever work happens.
Real-time communication tools. Keep technicians and dispatchers aligned before, during, and after each job.
sometimes
Talent analytics and insights. Field Nation provides visibility into performance trends, capacity, and cost metrics.
Onboarding and credential management. Simplified, consistent workflows to screen and onboard techs quickly.
Retention and relationship tools. Businesses can favorite, rate, and re-engage top performers easily.
Support for field professionals. Dedicated resources and 24/7 support empower technicians to succeed on every job.
