Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
White Paper
The definitive guide to field service trends in 2022
2022 will be a key year as the field services industry takes its next step forward. The industry is evolving due to an unprecedented investment in digitization. Companies that recognize this and act accordingly will be poised for growth.
White PaperProfile
Stories from the Field: Lester Kirk
“When we’re in the field, I tell my guys: there are no problems, there are only situations. If you focus on some sort of resolution, your path to a solution will be much smoother. You're able to think with a clear mind because you're focused on the solution and not the problem. Positive over negative.”
ProfileBlog
A guide to upcoming field service events
Now that tradeshows and conferences are back, we've gathered a few upcoming events (both in-person and virtual) to consider attending.
BlogBlog
Making the most of new field service opportunity: A conversation with Jeff Novotny
We recently sat down with Jeff Novotny, who recently joined the Field Nation team as Director of Network Development, to talk about his experience in setting field service teams up for success and what he sees as the biggest sources of opportunity for field technicians today.
BlogSuccess Story
Worldlink meets retail customer needs at scale with Field Nation Platform Management Partner Program
With the Platform Management Partner Program, Worldlink reduced the time spent on project coordination by over 80%, increased their capacity with 78% annual growth in work order volume, and reduced labor costs by approximately 15%.
Success StoryBlog
Three compelling reasons to deploy a blended workforce: The “why” of on-demand labor
This series will cover why blended workforces make sense for many businesses, what a blended workforce looks like for field service, and how to deploy a blended workforce. In the first entry, we cover why companies are shifting toward a blended workforce.
BlogProfile
Faces of Field Nation: Ivy Dang
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our People Operations Business Partner, Ivy Dang, who says, "I get to contribute in a lot of different places here."
ProfileBlog
3 ways to earn more business by embracing sustainability
Focusing on sustainability is not only good for the environment, it’s also good for business. Managed service providers that align themselves with their customers’ ESG plans can build a competitive advantage.
BlogBlog
What’s on the horizon for digital signage in 2022?
Digital signage is a critical component of digitization. Multiple emerging trends are shaping the future of digital signage and informing the work opportunities field service leaders can expect in 2022.
BlogProfile
Stories from the Field: Tamika Fields
“My creativity is what allows me to traverse technology needs for different industries. Healthcare, government, retail, education, nonprofits, film festivals – they all have different needs that must be met, but my skill set lets me seamlessly drop into them and provide them with key services.”
ProfileBlog
Four telecom trends to watch in 2022
The pandemic put the telecom industry front and center as almost every human interaction moved online. In 2022, the industry will continue to be at the heart of digital disruption. But ongoing challenges will persist.
BlogProfile
Faces of Field Nation: Matt Benedict
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our Director of Sales, Matt Benedict, who says it all comes down to "making an impact."
Profile