Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
Webinar
Webinar | The state of independent contracting in IT field services
Watch the webinar, now available on-demand, to hear CEO Mynul Khan share findings from our original research study: "The State of Independent Contracting in Field Services."
WebinarBlog
More high-quality IT field service professionals opt for contract work
As more work becomes available, skilled contractors discover new work options and projects that fit their skills. These opportunities foster a more profound sense of career opportunity and afford contractors better lifestyle choices.
BlogBlog
Addressing the labor shortage with on-demand labor
Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.
BlogBlog
Meeting increased demand for skilled labor is a formidable challenge
To attract skilled talent, businesses are reconsidering traditional workforce models that rely on permanent full-time employees. They’re finding that a blended workforce, including seasonal, temporary, and part-time workers, along with contractors and freelancers, can expand their reach and agility.
BlogNews
The New Work Equation
Findings reinforce growth in independent contract work in IT field service is not a fleeting trend but an attractive and sustainable way of working for experienced technicians – while labor platforms and diversified projects make it easier to find and love their work.
White Paper
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it's preferred.
White PaperBlog
Digitization in retail continues to show its strength
The past year and a half of post-COVID recovery has made one field service übertrend absolutely clear: The digitization of the customer experience, once a nice-to-have feather in the cap of ambitious retailers, has become a do-or-die necessity.
BlogWhite Paper
De-risking an on-demand talent strategy
Where service leaders see promise in on-demand labor, leaders in Legal, HR, IT, and Procurement see risk. Our new white paper offers insights into mitigating these risks.
White PaperBlog
What history can tell us about recession scenarios
In March 2020, when the COVID-19 pandemic began in earnest, all types of field service work took a hit. But the intensity and staying power of that hit varied. Learn how the details of COVID's impact on field service can help leaders navigate a potential recession scenario.
BlogInfographic
Year in Review: 2022
2022 was a year of unprecedented growth opportunities and challenges, including supply chain disruptions, labor shortages, and inflationary pressures. Download the 2022 year in review to explore how Field Nation helped technicians and businesses thrive despite the turbulence.
InfographicBlog
Field Insider: Organizing Your Field Nation Account for the New Year
To effectively manage your work, your Flightboard information and account settings must be up-to-date and well-organized. Use our checklist below to help tidy up your work orders and maintain current account information
BlogWhite Paper
The definitive guide to field service trends in 2023
By pairing our own data from tens of thousands of field service work orders with macro-economic insights, Field Nation's definitive guide breaks down the current state of the field service industry into discrete, actionable takeaways ensuring you stay ahead of the changing marketplace.
White Paper