A guide to risk management and mitigation
August 6, 2020
August 6, 2020
Risks are an unavoidable part of field service work. Workers can get injured onsite. Equipment can be damaged. Projects don’t always get completed properly.
You can’t eliminate workplace risks, but you can manage them. That’s why a proactive strategy makes it easier to identify common risks and take steps to mitigate negative effects.
On-demand labor platforms like Field Nation have many advantages over hiring subcontractors or contract technicians on your own. Here are several ways Field Nation can help you manage risks:
Our provider quality assurance policy (PQAP) ensures quality delivery. The PQAP system holds service providers accountable for quality issues, such as being late or poor communication. When issues occur, they have consequences, including deactivation from the marketplace.
Currently, the Field Nation quality rating is 99.5 percent. Quality issues are rare and when they occur, they are addressed rapidly.
Field Nation offers a variety of insurance options that protect your business, your contingent technicians on Field Nation, and your clients.
Mediation can be the best option to preserve relationships, improve communication between parties, and clarify any misunderstandings. Field Nation’s team of trained experts provides Mediation Assistance and helps resolve disputes before they become a larger issue.
However, if issues do escalate, Field Nation can handle insurance claims, and all the time-consuming paperwork, emails, and phone calls that come with it. Our General Liability Liaison provides end-to-end claims mitigation, communication, and support. The Field Nation team manages your provider claims, no matter what insurance you use.
Outsourcing mediation and claims management makes sense for many businesses. You can spend more time on what you do best, and less time mediating or chasing down insurance claims.
In an evolving regulatory environment, we’re here to help you navigate any labor misclassification risks. Field Nation regularly monitors upcoming legislation and provides prompt communication about potential implications.
However, we also recommend consulting with a legal representative if you have questions about how on-demand labor could affect your business. If you’re an enterprise company that requires additional labor misclassification safeguards, please contact the Field Nation team to discuss your options.
Getting the right technician for the job can make all the difference in the world. Field Nation’s platform provides the verification, vetting, advanced talent sourcing, and risk mitigation capabilities you need to find quality technicians. A few of our top vetting tools include:
Risk management can seem like a low priority until something goes wrong. A trusted partner like Field Nation can help you identify potential risks in advance to avoid disruptions to your business. You’ll gain peace of mind, reduce costs, save time, and improve your client relationships.
Considering an on-demand labor model, or looking for help with your on-demand labor risk mitigation strategy? Contact our team to learn more about how we can help you manage risk and ensure quality.
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