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Your key to success in 2024: A vertical field services strategy that pays dividends

February 4, 2024


Looking for insight into opportunities in the evolving field service market for 2024? Not all market segments will respond uniformly to the current economic conditions. Therefore, a targeted approach can yield substantial returns.

Based on an acceleration in store openings, there is a significant opportunity for field service projects in discount, specialty apparel, accessories, and convenience stores. These vertical segments require specific types of technology projects to enhance operational efficiency and customer experiences.

Consistent with these trends, security, cabling, networking, signage, IoT, and telecom/VOIP are among the fastest-growing categories of on-demand field service labor. At the same time, PC deployments are experiencing a notable rebound. This data underscores the importance of aligning field service strategies with the unique needs and trends within various retail segments for sustained success.

Which work types are in highest demand, and how can you take advantage of emerging opportunities? Access our complete white paper on 2024 trends and predictions based on proprietary data from the Field Nation marketplace.


Wael Mohammed

Wael Mohammed has been in the technology industry for three decades. He has held leadership roles in startups and large enterprises, including SPS Commerce, IBM, and Target. Wael is currently the Executive Vice President of Product Management & Strategy at Field Nation, and oversees strategy, product management, product design, and data science. He is a master in identifying product and market growth opportunities, taking new products to market, and maximizing product performance.


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