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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

FEATURED RESOURCE

The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

Webinar

Webinar | Navigating the skilled cabling labor crisis

Labor shortage, Structured Cabling, On-demand, Fiber Cabling, Low-Voltage Cabling, For businesses, Industry Trends

Hear how strategic service leaders can bridge the gap between supply and demand for skilled cabling talent in this on-demand webinar.

Webinar

Video

LinkedIn Live: Field service trends in cabling

Structured Cabling, Fiber Cabling, Low-Voltage Cabling, For businesses, For technicians, Field Intel, Industry Trends

Our EVP of Strategy, Wael Mohammed, recently went live on LinkedIn to talk about macro field services trends, how the cabling category is transforming the industry, and answer viewer questions.

Video

Blog

Labor platforms connect businesses and skilled IT professionals

Labor shortage, For businesses, For technicians, Field Intel, Industry Trends

The availability of digital labor platforms has increased fivefold in the last 10 years, and contractors and businesses are widely adopting the platforms.

Blog

Webinar

Webinar | The state of independent contracting in IT field services

On-demand, For businesses, For technicians, Field Intel, Cost, Growth, Industry Trends

Watch the webinar, now available on-demand, to hear CEO Mynul Khan share findings from our original research study: "The State of Independent Contracting in Field Services."

Webinar

Blog

More high-quality IT field service professionals opt for contract work

For businesses, For technicians, Field Intel, Industry Trends

As more work becomes available, skilled contractors discover new work options and projects that fit their skills. These opportunities foster a more profound sense of career opportunity and afford contractors better lifestyle choices.

Blog

White Paper

The state of independent contracting in IT field services

For businesses, For technicians, Field Intel, Quality, Industry Trends

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it's preferred.

White Paper

Blog

Digitization in retail continues to show its strength

Networking, Point-of-Sale, For businesses, Field Intel, Industry Trends

The past year and a half of post-COVID recovery has made one field service übertrend absolutely clear: The digitization of the customer experience, once a nice-to-have feather in the cap of ambitious retailers, has become a do-or-die necessity.

Blog

Blog

What history can tell us about recession scenarios

For businesses, Field Intel, Industry Trends

In March 2020, when the COVID-19 pandemic began in earnest, all types of field service work took a hit. But the intensity and staying power of that hit varied. Learn how the details of COVID's impact on field service can help leaders navigate a potential recession scenario.

Blog

White Paper

The definitive guide to field service trends in 2023

Telecom / VOIP, Low-Voltage Cabling, For businesses, Field Intel, Industry Trends

By pairing our own data from tens of thousands of field service work orders with macro-economic insights, Field Nation's definitive guide breaks down the current state of the field service industry into discrete, actionable takeaways ensuring you stay ahead of the changing marketplace.

White Paper

Blog

Three strategies service leaders should embrace in 2023

For businesses, Field Intel, Industry Trends

Current market conditions may make you feel like you’re navigating in the dark. Competing headwinds and tailwinds are creating volatility in the field services industry. Here are three strategies you can put in place today to set your organization up for success in 2023.

Blog

Webinar

7 Field Service Predictions to Increase Revenue and CX in 2023

On-demand, Field Intel, Cost, Growth, Industry Trends

Watch the webinar, now available on-demand, to hear about what lies ahead, especially at a time when customer experience is paramount.

Webinar

Video

LinkedIn Live: Trends and predictions for 2023

For businesses, For technicians, Field Intel, Industry Trends

Our EVP of Strategy, Wael Mohammed, recently went live on LinkedIn to talk about the current state of the field services market, address possible economic scenarios in the coming year, and answer viewer questions. Watch his live stream and get the insight you need to plan for a successful 2023.

Video

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