The field service industry is experiencing its most complex market conditions in 40 years. Despite macroeconomic pressures, specific service categories are showing exceptional growth as organizations adapt to evolving market demands.

Our marketplace data reveals that certain service segments are experiencing double-digit growth, reflecting shifts in corporate strategies, consumer behaviors, and emerging technologies. From retail transformations to AI-powered security and sustainability initiatives, these trends signal key opportunities for field service organizations to expand their offerings.

Here are the top 10 service categories experiencing rapid growth:

1. Break/fix services

Traditional break/fix work remains essential as companies extend asset lifecycles and adapt maintenance strategies to manage costs. Companies are prioritizing cost efficiency and asset longevity, leading to increased demand for repair and maintenance services. Organizations are extending the lifecycles of their equipment and adjusting maintenance strategies to minimize capital expenditures while ensuring operational reliability.

2. Mobile POS installations

Retailers are shifting toward smaller store formats and omnichannel experiences, driving demand for mobile point-of-sale (POS) installations. Quick-service restaurants, convenience stores, and specialty retailers are investing in flexible POS systems to enhance customer transactions and streamline operations.

3. Small format conference rooms

The rise of hybrid work models has accelerated the adoption of “Room in a Box” solutions—standardized, plug-and-play conference room setups with integrated audio-visual and IT solutions. Businesses are investing in these solutions to create consistent and easy-to-deploy meeting spaces across locations.

4. LED video walls

Digital signage and display technologies are advancing rapidly, making LED video walls a preferred solution for corporate and commercial applications. Businesses are leveraging high-quality visual displays for branding, customer engagement, and enhanced collaboration in workspaces.

5. Wi-Fi access point upgrades

Seamless connectivity is essential for modern operations, and businesses are investing in Wi-Fi infrastructure upgrades to support higher traffic, IoT devices, and cloud-based applications. This surge is particularly evident in retail, hospitality, and enterprise sectors.

6. Data center hot swaps & capacity upgrades

With the rise of AI and cloud computing, data centers are expanding capacity and optimizing efficiency. Hot-swap capabilities—enabling critical system upgrades without downtime—are becoming increasingly important for organizations managing high-demand computing environments.

7. 5G site surveys

The global 5G rollout is accelerating, driving demand for site surveys and infrastructure planning to optimize coverage, network capacity, and deployment strategies for carriers and enterprises.

8. IP camera upgrades

Security technology is evolving beyond traditional surveillance. With retailers reporting a 93% increase in shoplifting incidents, businesses are turning to AI-powered security analytics and advanced IP camera systems to enhance loss prevention and security operations.

9. EV charging station installation

The rapid adoption of electric vehicles (EVs) has created sustained demand for charging infrastructure. Field service providers are seeing increased opportunities in installation, maintenance, and commissioning of EV charging stations across commercial, municipal, and residential locations.

10. Package locker kiosk installations

The rise of e-commerce and hybrid retail models is fueling the deployment of secure package locker kiosks. Retailers and logistics providers are expanding their use of smart lockers to enhance customer convenience, reduce delivery costs, and minimize package theft.

Explore key trends shaping field service—and learn how to stay ahead.

Dive in!

The field service landscape is evolving rapidly, with technology-driven service categories leading the way in market growth. From retail transformation and enterprise connectivity to AI-powered security and sustainability, businesses are actively investing in solutions that enhance efficiency and customer experience.

For field service organizations, these high-growth service areas present immediate revenue opportunities.Now is the time to adapt, specialize, and capitalize on these emerging market demands.

Want to learn how to position your business for success? Learn how to capitalize on these emerging service demands in our Definitive Guide to Field Service Trends/a> or watch our complete .