Discover the brand-new product features designed to empower field service companies to get great outcomes at scale.
FEATURED
Better scheduling coordination starts now. Take advantage of new Arrival Windows for flexibility, the Hard Start on Arrival Window option for added reliability, and a dedicated Schedule Note field for key instructions—giving you more control to manage schedules, set clear expectations, and drive better results.
Providers are now alerted of schedule conflicts, which allows them to request a new schedule or indicate that there isn’t a conflict.
Timeliness and Cancellation Rates are now based on a provider’s last 30 work orders to reflect more recent behavior.
Providers now have a barcode scanner for the “number or decimal” or “text” field type to scan barcodes rather than enter part numbers manually.
The new Providers tab makes it faster and easier for buyers to find and assign the best, most reliable providers.
We’ve introduced a more granular breakdown of work types, allowing for more precise matching between buyer work orders and provider experience.
Starting July 1, 2024, work orders in Illinois will automatically include the buyer’s business address to comply with new regulations.
