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What's new for Buyers?

Discover the brand-new product features designed to empower field service companies to get great outcomes at scale.

FEATURED

Schedule Type and Timeliness Enhancements

Find the Schedule Type that works for you. We’ve released our latest schedule enhancements to give you more flexibility and control when coordinating work. If you need to give your end client a specific arrival time but want to allow providers some flexibility, Hard Start on Arrival Window lets you set a general range while enabling the provider to select a precise start time within it. If your schedule is more flexible, Arrival Windows allows providers to arrive and complete work anytime within the timeframe you define. And no matter which option you choose, Timeliness is now measured on all work orders, so providers can demonstrate their reliability and professionalism every time.

All updates & releases

June 2024

    • Buyer
    New Provider Match Experience

    The new Providers tab makes it faster and easier for buyers to find and assign the best, most reliable providers.

    Read more >
    • Buyer
    • Provider
    New Type of Work Segmentation

    We’ve introduced a more granular breakdown of work types, allowing for more precise matching between buyer work orders and provider experience.

    Read more >
    • Buyer
    Illinois Freelance Worker Protection Act

    Starting July 1, 2024, work orders in Illinois will automatically include the buyer’s business address to comply with new regulations.

    Read more >

Learn more about what’s new.