Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
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The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
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Stories from the Field: Bobby Currier
Bobby joined Field Nation as a contract technician in 2010 and has enjoyed the flexibility and variety of work opportunities ever since. “I like the freedom to build my own schedule on Field Nation. I can work above and beyond my normal shift to enhance my family’s life.”
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Automated Retail: Smart Vending Explodes, Creating a Surge in New Service Opportunities
Installations of new smart vending machines and smart vending replacements are booming. And many other machines are being retrofitted to add smart capabilities. All these factors translate into new service opportunities.
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4 Hottest Skills for Cabling Technicians in 2023
Which cabling skills are in the highest demand? Field Nation’s data gives independent technicians a window into which skills will most likely help your business or career gain traction in the marketplace.
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Labor platforms connect businesses and skilled IT professionals
The availability of digital labor platforms has increased fivefold in the last 10 years, and contractors and businesses are widely adopting the platforms.
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More high-quality IT field service professionals opt for contract work
As more work becomes available, skilled contractors discover new work options and projects that fit their skills. These opportunities foster a more profound sense of career opportunity and afford contractors better lifestyle choices.
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Addressing the labor shortage with on-demand labor
Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.
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Meeting increased demand for skilled labor is a formidable challenge
To attract skilled talent, businesses are reconsidering traditional workforce models that rely on permanent full-time employees. They’re finding that a blended workforce, including seasonal, temporary, and part-time workers, along with contractors and freelancers, can expand their reach and agility.
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Digitization in retail continues to show its strength
The past year and a half of post-COVID recovery has made one field service übertrend absolutely clear: The digitization of the customer experience, once a nice-to-have feather in the cap of ambitious retailers, has become a do-or-die necessity.
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What history can tell us about recession scenarios
In March 2020, when the COVID-19 pandemic began in earnest, all types of field service work took a hit. But the intensity and staying power of that hit varied. Learn how the details of COVID's impact on field service can help leaders navigate a potential recession scenario.
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Field Insider: Organizing Your Field Nation Account for the New Year
To effectively manage your work, your Flightboard information and account settings must be up-to-date and well-organized. Use our checklist below to help tidy up your work orders and maintain current account information
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Three strategies service leaders should embrace in 2023
Current market conditions may make you feel like you’re navigating in the dark. Competing headwinds and tailwinds are creating volatility in the field services industry. Here are three strategies you can put in place today to set your organization up for success in 2023.
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Field Insider: How to generate year-end reports
At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end reports on the Field Nation platform.
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