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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

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The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

Blog

3 field service innovations to ease today’s market pressures

For businesses

We’re excited to share three of our latest innovations related to sourcing technicians, finding parts, and scaling to meet demand. These new features and capabilities will help our customers navigate market challenges and take advantage of opportunities.

Blog

Blog

Three key factors driving up field service costs in 2022

For businesses, Cost

Over the past year, technical resource costs in the field services space have risen roughly 10 percent across the board. By analyzing industry data alongside broader market insights, field service leaders can plot a route forward.

Blog

Blog

10 surprising field service stats

For businesses, Field Intel

In 2021, service companies and technicians completed over one million jobs through the Field Nation platform. From spikes in demand to shifting retail norms, our data paints the picture of a field service industry preparing for its next big step forward.

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Blog

A guide to allocating work in a blended workforce

For businesses

Implementing a blended workforce can be challenging. But by choosing the right success metrics, service companies can optimize their work allocation process and get maximum value out of their blended workforce.

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Blog

Four ways to set your account up for success

For technicians, Field Insider

Looking to streamline your internal processes and boost your reputation with technicians on the Field Nation platform? This blog has four practical tips for optimizing your account.

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Blog

Debunking the three biggest myths about on-demand labor

For businesses, Cost, Quality, Coverage

Many service leaders carry assumptions about on-demand labor (about cost, quality, etc.) that simply aren't true. Learn why these myths paint a flawed picture of on-demand labor's real value.

Blog

Blog

Four timely trends in low-voltage cabling

Structured Cabling, Fiber Cabling, Low-Voltage Cabling, For businesses, Field Intel, Industry Trends

Nearly every field service project requires cabling expertise. This piece covers four trends for service organizations to watch as they pursue low-voltage cabling opportunities.

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Blog

Three trends driving today’s retail field service delivery crisis

For businesses, Field Intel

Retailers want to move beyond survival mode and shift to investing for the future, especially as it relates to IT infrastructure and digitization trends. The combination of these two tectonic shifts are creating challenges in the field service industry.

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Blog

Where to find IT technicians

For businesses, Growth, Quality, Coverage

Finding qualified field technicians in this competitive labor market can be a challenge. It’s even harder when you need to fill skill gaps and satisfy complex job requirements under intense deadline pressure.

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Blog

How digital transformation and the labor shortage are changing how service delivery gets done

For businesses

Finding the right talent and managing that talent go hand in hand. Recently, Field Nation’s Head of Partnerships Brandon Lytle sat down with Chad Mattix, Kinettix’s Founder and CEO, to discuss present challenges and future opportunities in the field services space.

Blog

Blog

Field Insider: Build your trusted network

For businesses, Field Insider

Our new Field Insider series is designed to give service organizations practical advice on how to get the most value from working with Field Nation. In the first article, Senior Customer Success Program Specialist Amy Anderson goes over tips for creating a network of trusted technicians.

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Blog

A guide to upcoming field service events

For businesses, For technicians

Now that tradeshows and conferences are back, we've gathered a few upcoming events (both in-person and virtual) to consider attending.

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