Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
Blog
The field service industry’s perfect storm: a conversation with Mynul Khan
Field Nation CEO Mynul Khan recently sat down with Telecom Reseller's Doug Green to talk about industry trends, the labor shortage, and how Field Nation is revolutionizing the way on-site technology services are delivered.
BlogBlog
Four ways field service technicians can land more work in 2022
Whether you work full-time as an independent contractor or use the Field Nation app to pick up extra work from time to time, there is more than enough work to go around. Here are four things you can do to attract the attention of service companies looking for on-demand technicians.
BlogBlog
3 field service innovations to ease today’s market pressures
We’re excited to share three of our latest innovations related to sourcing technicians, finding parts, and scaling to meet demand. These new features and capabilities will help our customers navigate market challenges and take advantage of opportunities.
BlogProfile
Faces of Field Nation: Mahfuz Abedin
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet Senior Support Coordinator Mahfuz Abedin, who thrives in environments where he can try new things.
ProfileWhite Paper
The definitive guide to field service trends in 2022
EVP of Strategy Wael Mohammed analyzes Field Nation platform data in this definitive industry guide to bring you the top field service trends and predictions of 2022.
White PaperBlog
Three key factors driving up field service costs in 2022
Over the past year, technical resource costs in the field services space have risen roughly 10 percent across the board. By analyzing industry data alongside broader market insights, field service leaders can plot a route forward.
BlogBlog
10 surprising field service stats
In 2021, service companies and technicians completed over one million jobs through the Field Nation platform. From spikes in demand to shifting retail norms, our data paints the picture of a field service industry preparing for its next big step forward.
BlogBlog
A guide to allocating work in a blended workforce
Implementing a blended workforce can be challenging. But by choosing the right success metrics, service companies can optimize their work allocation process and get maximum value out of their blended workforce.
BlogInfographic
The true cost of IT field service labor
Comparing the hourly rate of a W2 resource and a 1099 resource is misleading. Here’s how service organizations should evaluate labor costs instead.
InfographicBlog
Four ways to set your account up for success
Looking to streamline your internal processes and boost your reputation with technicians on the Field Nation platform? This blog has four practical tips for optimizing your account.
BlogProfile
Stories from the Field: Dennis Clark
“I just enjoy talking about technology with people––getting their perspective and seeing how they feel about it. Many people have anxiety or fear around technology, and I think these conversations help take that fear away.”
ProfileBlog
Debunking the three biggest myths about on-demand labor
Many service leaders carry assumptions about on-demand labor (about cost, quality, etc.) that simply aren't true. Learn why these myths paint a flawed picture of on-demand labor's real value.
Blog