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Field Service Trends and Predictions: Managing Volatility, Driving Profitable Growth in 2026
Discover how an on-demand labor model can improve service outcomes, reduce costs and give you greater control without sacrificing visibility.

Introducing the Provider Success Score
Introducing Predictive Quality In the Fall of 2025, Field Nation launched the Provider Success Score (PSS). It’s the first predictive quality signal designed specifically for field service. Unlike..

Rising demand for data centers and its impact on field service
The data center boom is driving demand for skilled field service technicians. Learn key trends and how field services are evolving to meet new challenges.

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October 2025 Releases
This month saw the launch of our upgraded Support Chat, a highly requested Webhooks update, and several improvements to the Provider Match experience for buyers.

See What’s New: September 2025 Releases
This month saw the launch of the Provider Success Score to buyers within the New Provider Match experience.

See What’s New: July 2025
This month saw the launch of various Flightboard and New Provider Match enhancements for buyers as well as the launch of the Provider Success Score for providers within their profile. Click the..

What’s New: June 2025
This month saw the launch of the Provider Success Score, updates to how Timeliness and Backout Scores are calculated, and the simplification of the Arrival Window schedule type.

See What’s New: May 2025 Releases
This month saw the release of functionality to support Custom Selection Rules within the new Provider Match, better visibility into Pre-Approved Additional Charges for providers and updates to..

See What’s New: December 2024 Releases
This month saw the release of a new card design within the provider match experience, a new shipment option added for buyers and a variety of other enhancements.

New & Next recap: the all-new Provider Match experience and other key enhancements now on Field Nation
Our recent New & Next Buyer webinar focused on product updates, new features, and key insights designed to enhance the user experience on the Field Nation platform and drive great outcomes for..

7 expert strategies to enhance work order communication
Discover 7 strategies to boost work order communication. Learn how to elevate technician partnerships and project outcomes from top Field Nation customers.

Field Insider: Organizing Your Field Nation Account for the New Year
To effectively manage your work, your Flightboard information and account settings must be up-to-date and well-organized. Use our checklist below to help tidy up your work orders and maintain current..

Field Insider: How to generate year-end reports
At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end..

Misclassification and regulatory changes on the state level (and what they mean for service companies)
Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about..

What is California Assembly Bill 2257?
Assembly Bill 2257 (formerly AB5) is an updated piece of legislation restricting the classification of an independent contractor in the state of California to those individuals able to meet all..