Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The state of independent contracting in IT field services
To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.
Blog
Misclassification and regulatory changes on the state level (and what they mean for service companies)
Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about this test, the states passing new legislation, and what your service company can do to avoid misclassification.
BlogPodcast
A firsthand perspective of the field service contract workforce: An interview with Tamika Fields
Recently, Tamika Fields (an independent IT technician who contracts work through the Field Nation platform) sat down with Sarah Nicastro on her "Future of Field Service" podcast to discuss being independent, what could make W2 roles more appealing to talent, and how companies can make their relationships with contract workers most effective to ensure positive customer experience.
PodcastProfile
Faces of Field Nation: Nahian Akib
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet Nahian Akib, HR Generalist, who values Field Nation's inclusivity and transparency.
ProfileInfographic
3 ways to manage rising field service costs
The price of everything has risen, and higher costs are eating into your field service profit margins. Lessen the pain by taking action to combat rising costs.
InfographicWebinar
Field Service Trends and 2023 Predictions
Whether your business is trying to scale or cut back on costs, there is a path forward, and it’s one savvy service leaders have leveraged to slash labor costs, boost efficiency, and protect profitability.
WebinarBlog
How (and why) field service leaders should leverage on-demand labor
Current market conditions put field service leaders in a bind. They need to watch costs with unprecedented care to keep their margins from disappearing. At the same time, they need to provide a quality service experience to stay competitive. By leveraging trusted on-demand technicians, field service companies can reduce costs, expand their coverage, and ensure the quality of service that keeps their clients coming back with new work.
Blog
What is California Assembly Bill 2257?
Assembly Bill 2257 (formerly AB5) is an updated piece of legislation restricting the classification of an independent contractor in the state of California to those individuals able to meet all three requirements of an “ABC” test. Learn more about this legislation and how service organizations (in California and elsewhere) can reassess their best practices related to worker classification.
BlogBlog
Field Insider: How to win more work and fulfill work with confidence
2023 is shaping up to be a year defined by volatility. But having the right data can help you make more informed decisions, even during unpredictable times. Here are three key ways that Field Nation's MarketSmart Insights feature can help you tap into the data you need to succeed.
News
Field Nation arms field service industry with proprietary intelligence
With millions of work orders and billions of data points, Field Nation is uniquely positioned to arm field service industry with proprietary intelligence. Unpredictability lies ahead for 2023, but by looking at past trends and insights, service companies can better plan for the future during volatile times.
NewsWhite Paper
Winning through volatility
To guide field service leaders through current market volatility, we've dug into data from the millions of field service jobs completed on our platform. We've cultivated insights to help you understand the drivers of market volatility and learnings from previous periods of economic uncertainty. And we've developed three concrete strategies to help you survive (and thrive) in the here and now.
White PaperBlog
Three point of sale trends to watch going into 2023
From self-checkout technology to the ongoing multichannel transformation in retail, point-of-sale (POS) work is rising to meet the moment. Read about three of the biggest POS trends impacting the retail industry.
BlogBlog
3 ways to manage the rising costs in field service
Rising costs continue to affect field service delivery going into 2023. While you can’t control the macro factors driving costs, you can lessen the pain by understanding the current economic landscape and taking strategic action. Here's what you can do to stem the tide.