Field-ready resources
View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.
FEATURED RESOURCE
The definitive guide to field service in 2023
Curious about how the field services industry would behave in a recession? See how we’ve leveraged tens of thousands of data points to deliver answers.
Success Story
Worldlink meets retail customer needs at scale with Field Nation Service Partner Program
With the Service Partner Program, Worldlink reduced the time spent on project coordination by over 80%, increased their capacity with 78% annual growth in work order volume, and reduced labor costs by approximately 15%.
Success StoryBlog
Three compelling reasons to deploy a blended workforce: The “why” of on-demand labor
This series will cover why blended workforces make sense for many businesses, what a blended workforce looks like for field service, and how to deploy a blended workforce. In the first entry, we cover why companies are shifting toward a blended workforce.
BlogProfile
Faces of Field Nation: Ivy Dang
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our People Operations Business Partner, Ivy Dang, who says, "I get to contribute in a lot of different places here."
ProfileBlog
3 ways to earn more business by embracing sustainability
Focusing on sustainability is not only good for the environment, it’s also good for business. Managed service providers that align themselves with their customers’ ESG plans can build a competitive advantage.
BlogBlog
What’s on the horizon for digital signage in 2022?
Digital signage is a critical component of digitization. Multiple emerging trends are shaping the future of digital signage and informing the work opportunities field service leaders can expect in 2022.
BlogProfile
Stories from the Field: Tamika Fields
“My creativity is what allows me to traverse technology needs for different industries. Healthcare, government, retail, education, nonprofits, film festivals – they all have different needs that must be met, but my skill set lets me seamlessly drop into them and provide them with key services.”
ProfileBlog
Addressing the labor shortage with on-demand labor
Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.
BlogBlog
Four telecom trends to watch in 2022
The pandemic put the telecom industry front and center as almost every human interaction moved online. In 2022, the industry will continue to be at the heart of digital disruption. But ongoing challenges will persist.
BlogProfile
Faces of Field Nation: Matt Benedict
Faces of Field Nation is designed to lend some insight into how we operate and what makes Field Nation tick. Meet our Director of Sales, Matt Benedict, who says it all comes down to "making an impact."
ProfileBlog
What’s new and what’s next in Q4 2021
Field Nation's EVP of Product shares current field service industry effects, trends on the horizon, and what you can expect from Field Nation in 2022.
BlogBlog
Becoming a Buyer of Choice: Clarity Matters
The current labor shortage creates a focused sense of urgency around being a "Buyer of Choice" in the eyes of on-demand technicians. Technicians look for clear, concise descriptions of what a particular job entails, which means that clarity matters.
BlogBlog
Becoming a Buyer of Choice: Vet for What you Expect
The current labor shortage creates a focused sense of urgency around being a "Buyer of Choice" in the eyes of on-demand technicians. Putting a high degree of care into your independent contractor vetting helps ensure a good “fit” between your company and your on-demand workforce.
Blog