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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

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The definitive guide to field service in 2023

Curious about how the field services industry would behave in a recession? See how we’ve leveraged tens of thousands of data points to deliver answers.

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A guide to upcoming field service events

For businesses, For technicians

Now that tradeshows and conferences are back, we've gathered a few upcoming events (both in-person and virtual) to consider attending.

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Making the most of new field service opportunity: A conversation with Jeff Novotny

For businesses, For technicians

We recently sat down with Jeff Novotny, who recently joined the Field Nation team as Director of Network Development, to talk about his experience in setting field service teams up for success and what he sees as the biggest sources of opportunity for field technicians today.

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Three compelling reasons to deploy a blended workforce: The “why” of on-demand labor

For businesses

This series will cover why blended workforces make sense for many businesses, what a blended workforce looks like for field service, and how to deploy a blended workforce. In the first entry, we cover why companies are shifting toward a blended workforce.

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3 ways to earn more business by embracing sustainability

For businesses

Focusing on sustainability is not only good for the environment, it’s also good for business. Managed service providers that align themselves with their customers’ ESG plans can build a competitive advantage.

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What’s on the horizon for digital signage in 2022?

Digital Signage, For businesses, Field Intel, Industry Trends

Digital signage is a critical component of digitization. Multiple emerging trends are shaping the future of digital signage and informing the work opportunities field service leaders can expect in 2022.

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Addressing the labor shortage with on-demand labor

For businesses

Service organizations that rely on skilled technicians are feeling the effects of the current labor crunch in uniquely painful ways. Getting to the roots of this technician shortage is a necessary first step in formulating a solution that can set service organizations up for lasting success in a changing labor landscape.

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Four telecom trends to watch in 2022

Telecom / VOIP, For businesses, Field Intel, Industry Trends

The pandemic put the telecom industry front and center as almost every human interaction moved online. In 2022, the industry will continue to be at the heart of digital disruption. But ongoing challenges will persist.

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What’s new and what’s next in Q4 2021

New and Now, For businesses

Field Nation's EVP of Product shares current field service industry effects, trends on the horizon, and what you can expect from Field Nation in 2022.

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Becoming a Buyer of Choice: Clarity Matters

For businesses

The current labor shortage creates a focused sense of urgency around being a "Buyer of Choice" in the eyes of on-demand technicians. Technicians look for clear, concise descriptions of what a particular job entails, which means that clarity matters.

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Becoming a Buyer of Choice: Vet for What you Expect

For businesses

The current labor shortage creates a focused sense of urgency around being a "Buyer of Choice" in the eyes of on-demand technicians. Putting a high degree of care into your independent contractor vetting helps ensure a good “fit” between your company and your on-demand workforce.

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Becoming a Buyer of Choice: Success Starts with Pay

For businesses

The current labor shortage creates a focused sense of urgency around being a "Buyer of Choice" in the eyes of on-demand technicians. Making sure your pay rates are in line with market rates is a good place to start.

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Tax Q&A for self-employed technicians

For technicians

As 2022 draws to a close, it’s a perfect time to start thinking about the upcoming tax season. To help self-employed technicians prepare, we’ve compiled some of the most common tax questions we hear from our technician community.

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