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Field-ready resources

View the latest field service trends and resources in the form of white papers, industry insights, infographics, and videos.

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The state of independent contracting in IT field services

To understand the landscape of independent contracting in field services, Field Nation surveyed over 800 field service technicians. Download our research study to see how contract work has evolved and why it’s preferred.

Blog

Navigating the gig economy

Labor shortage, For businesses, Growth, Quality

Choosing an independent contractor is not the same as working with a third-party vendor. As a company looking to hire technicians, it’s essential to understand the differences.

Blog

Blog

Field Insider: How to generate year-end reports

For businesses, Field Insider

At the start of the new year, many field service organizations want to create reports about the past year’s activity. Here’s a step-by-step guide to generating three of the most popular year-end reports on the Field Nation platform. 

Blog

Blog

Field Insider: Gaining interest in your work order

For businesses, Field Insider

There are many ways to strengthen your standing on the Field Nation platform and attract the technicians you need during peak season and throughout the year. Here are four practical tips for maximizing interest in your published work orders on the platform.

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Blog

Quiet quitting in field services: Why you need to reconsider the type of work you’re assigning to your most valuable employees

For businesses

You may have read about the newest buzzword in the post-pandemic world of talent: Quiet Quitting. Learn how this phenomenon has unique relevance to field service delivery, and how on-demand labor can mitigate the risk of losing your best people.

Blog

Blog

Three IoT trends that will shape retail technology in 2023

Networking, For businesses, Field Intel, Industry Trends

IoT (short for "Internet of Things") technology connects everyday objects and produces invaluable data about how we interact with household appliances, industrial tools, consumer interfaces, and more. Learn more about the three biggest trends in IoT.

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Blog

Stories from the Field: Scott Porter

For technicians, Stories from the Field

"Working through Field Nation helps me stay up-to-date on the latest technology. It gives me field experience with new tech, which I can bring back to the classroom and help my students get the full picture in terms of the skills they’ll need to be successful"

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Blog

Misclassification and regulatory changes on the state level (and what they mean for service companies)

For businesses

Like California, some states have begun restricting the classification of "independent contractor" to those individuals able to meet all three requirements of an “ABC” test. Learn more about this test, the states passing new legislation, and what your service company can do to avoid misclassification.

Blog

Blog

How (and why) field service leaders should leverage on-demand labor

For businesses, Cost, Growth, Quality, Coverage, Retail

Current market conditions put field service leaders in a bind. They need to watch costs with unprecedented care to keep their margins from disappearing. At the same time, they need to provide a quality service experience to stay competitive. By leveraging trusted on-demand technicians, field service companies can reduce costs, expand their coverage, and ensure the quality of service that keeps their clients coming back with new work.

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Blog

What is California Assembly Bill 2257?

For businesses

Assembly Bill 2257 (formerly AB5) is an updated piece of legislation restricting the classification of an independent contractor in the state of California to those individuals able to meet all three requirements of an “ABC” test. Learn more about this legislation and how service organizations (in California and elsewhere) can reassess their best practices related to worker classification.

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Blog

Field Insider: How to win more work and fulfill work with confidence

For businesses, Field Insider, Industry Trends

2023 is shaping up to be a year defined by volatility. But having the right data can help you make more informed decisions, even during unpredictable times. Here are three key ways that Field Nation's MarketSmart Insights feature can help you tap into the data you need to succeed.

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Blog

Three point of sale trends to watch going into 2023

Point-of-Sale, For businesses, Field Intel, Industry Trends, Retail

From self-checkout technology to the ongoing multichannel transformation in retail, point-of-sale (POS) work is rising to meet the moment. Read about three of the biggest POS trends impacting the retail industry.

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Blog

3 ways to manage the rising costs in field service

For businesses, Cost

Rising costs continue to affect field service delivery going into 2023. While you can’t control the macro factors driving costs, you can lessen the pain by understanding the current economic landscape and taking strategic action. Here's what you can do to stem the tide.

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